Home' Facility Perspectives : Vol 10 No 1 Contents 86
FACILITY PERSPECTIVES | VOLUME 10 NUMBER 1
| HEALTH AND WELLBEING
the facilities manager’s lot. Anything that
enables FMs to gather information about
equipment remotely assists with servicing
and maintenance – thereby reducing call-out
fees – and suits our local context.
It is worth noting that NABERS (the national
rating system for buildings’ and tenancies’
environmental performance) would benefit
from greater development in the area of
drinking water equipment. It still notes the use
of timer controls as a part of the rating, when
technology is now so much further advanced.
The available technology is now leagues
ahead of the relevant rating authority on
issues of energy-efficiency related to drinking
water. On the wellness front, the new
technology marries perfectly with the WELL
Building Standard (run by the International
WELL Building Institute®) and its standards
on drinking water solutions. WELL
focuses on seven categories of building
performance: air, water, nourishment,
light, fitness, comfort, and mind. The WELL
recommendation for water is to ‘optimise
water quality while promoting accessibility.
Strategies include removal of contaminants
through filtration and treatment, and
Zip Assist allows FMs to meet and exceed
energy efficiency and wellness standards
remotely, and in multiple sites. It also allows
owners and facilities managers to easily and
securely monitor the health and performance
of single or multiple HydroTap units across
multiple buildings or sites, from any device,
anywhere in the world.
Performance data is collected and
messages are sent to and from the tap(s) via
user-adjusted periodic updates to the cloud
database. A user can log in (via a secure
SSL link) to a cloud-based server via a web
browser to check data and change settings.
The technology is optimised for desktop,
tablet and mobile.
There is no installation of data cables
or software necessary, which reduces
infrastructure costs. A wireless environment
requires less cabling – one of the most
expensive infrastructure components. A
HydroTap All-in-One was installed at the
FMA office to provide instant boiling and
chilled filtered water, as well as hot water for
The FMA system is programmed to cycle
off over the weekends. This has resulted in
minimising the energy consumption that
is required to provide boiling and chilled
drinking water to employees.
Looking at a typical day’s data (in this case
20 January 2016), we know that the FMA
unit dispensed 5.25 litres of chilled water
and 3.39 litres of boiling water. Given that
there are typically only four staff members
in the office, this suggests that the average
water intake per person is around 2.16 litres.
These figures tell us that the system is
working (and that having the strategically
placed tap delivering pure-tasting instant
water has encouraged hydration and
wellness). Furthermore, the average daily
water usage since the product was installed
suggests that the FMA will only need to
budget for one filter change annually.
In the same way – assuming that you
were managing units installed in multiple
sites – the dashboard allows the user to view
the status or make changes to the functional
settings of any number of HydroTaps.
Zip Assist houses all HydroTaps in one
easy-to-manage platform, according to a
hierarchy of group, building name, level,
location, serial number and model number.
The ability to provide remote diagnostic
services and receive email alerts is an
important step forward in helping facilities
management organisations to deliver better
service and faster response times –
ultimately helping them to achieve their KPIs
and build customer loyalty through excellent
1 ‘CHALLENGES FACED BY FACILITIES MANAGERS IN THE
AUSTRALASIAN UNIVERSITIES’, MYZATUL AISHAH KAMARAZALY,
JASPER MBACHU AND ROBYN PHIPPS, SCHOOL OF ENGINEERING
AND ADVANCED TECHNOLOGY, MASSEY UNIVERSITY, AUCKLAND,
NEW ZEALAND, JOURNAL OF FACILITIES MANAGEMENT VOL 11,
NO. 2, 2013.
Zip Assist’s dashboard allows a
facilities manager to adjust the settings,
and monitor the health and energy
performance of single or multiple
HydroTap units across multiple buildings
or sites – from any device anywhere in
Zip HydroTaps can maintain stored
boiling water to within 0.2 degrees
Celsius of the set temperature (between
100 degrees Celsius and 68 degrees
Celsius for boiling water, and between 5
degrees Celsius and 14 degrees Celsius
The sub-micron filtration system
removes dirt and contaminants as tiny as
one-5000th of a millimetre.
For more information, call Zip Water
on 1800 424 344.
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