Home' Facility Perspectives : Vol 11 No 2 Contents 94
FACILITY PERSPECTIVES | VOLUME 11 NUMBER 2
| MEMBER INSIGHTS
FMA NEW MEMBER
Name: Colin Wood
Job title: Manager, Facilities & Property Services
Organisation: Wesley Mission Victoria (WMV)
Key responsibilities: Delivering
integrated effective works management,
procurement and contractor management
systems in ways that provide simple and
logical control of work practices across all
90 WMV sites.
When and how did you get into
In the late 1980s, I progressed from work as
a maintenance electrician at a large private
hospital in Victoria into management roles.
Throughout my career, I have sought facility
management opportunities, managing hard
and soft services within local councils, hotels,
hospitals and the aged care sector.
What attracted you to your current
WMV supports disadvantaged and
vulnerable Victorians through a range
of community-based services. I saw the
opportunity to further refine the operations
of the facilities department to enhance that
goal – this also reflects a personal core belief
of support and service to those in need.
What do you find most fulfilling
At WMV, I am enjoying the challenge of
understanding the not- for-profit sector as I
implement new maintenance management
and procurement solutions.
What is your career highlight to date?
I have worked in a variety of FM sectors,
providing hands-on facilities management
and also writing site-specific FM software
to fulfil client needs. In all these differing
environments, my highlight has always
been the provision of cutting-edge, tailored
solutions to all my clients.
And biggest career challenge so far?
Keeping FM systems up to date and at
best-practice standard is always a challenge.
Professional acuity, keeping reading
current and professional development
relevant is imperative. To that end, I have
been encouraging my staff to augment
their studies and will shortly conclude
a postgraduate certificate in asset and
maintenance management myself, with plans
to complete it through to masters level.
How do you think the industry has
changed over the past five years?
Awareness of regulatory compliance
obligations has increased, but so have the
technological tools that are available to us
to utilise and maintain compliance. It has
been absolutely necessary for government
regulations to become tighter in order for
the FM sector to provide a consistently
professional and budget-efficient answer
to the myriad facilities issues that can
affect client wellbeing, health and comfort.
In addition, because of the availability of
cost effective computerised maintenance
management system (CMMS) software, the
corporate bottom line is no longer shrouded
in mystery, but is predictable, affordable and
In your view, what are the three
biggest challenges the industry faces
today, and if you could change just
one of those, what would it be and
In my facilities space, my three greatest
3. Adapting to new needs of the
2. Ensuring that my budget doesn’t shrink
1. Avoiding the false economy of delaying
maintenance of ageing buildings.
When the built environment is
compromised, confidence and morale often
decline within the organisation. Addressing
deferred maintenance needs to be planned.
What do you see in the future of the
industry that you are most excited
Advancements in energy technologies are
enabling new systems to provide more
livable environments within our workplaces.
What piece of advice do you wish
someone had given you when you
started in FM?
Now, the bar for education standards
is constantly being lifted. The advice I
would have liked is: don’t let your latest
qualifications age beyond eight to 10 years.
If you weren’t in FM, where do you
think you’d be today?
I would be developing software applications.
What’s great about life for you right
Our most recent undertaking has been to
develop a bushfire burn-over kit for our staff
and volunteers, whose work requires them
to travel in vehicles during periods of high
Rate out of 10 how important the
following industry hotspots are
for you right now:
3 Providing ongoing PD for my team/
3 Introducing energy efficiency
3 Managing flexible working: 8
3 Improving service levels while
cutting costs: 8
3 Delivering good social outcomes: 10
3 Adopting new technologies: 9
3 Aligning services to meet the
business’s strategic outcomes: 10
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