Home' Facility Perspectives : Vol 11 No 2 Contents FACILITY PERSPECTIVES | VOLUME 11 NUMBER 2
MEMBER INSIGHTS |
FMA EXISTING MEMBER
Name: Rogier Roelvink
Job title: Associate Director
Organisation: Turner & Townsend
Key responsibilities: Responsible for the
strategic Asset and Facilities Management
advisory services. I’m also Chair of the
FMA BIM Task Force, and recently won
Committee Member of the Year Award at
When and how did you get into
I graduated in 2001 from Saxion Hogeschool
Ijselland in the Netherlands with a Bachelor
of Science in Facilities Management. I have
been working in FM since 1998, first part-
time as a practitioner, and later on as a
What attracted you to your current job?
Its location: in 2008, I had an opportunity to
relocate to Australia with Turner & Townsend to
lead the A&FM services offer, which I obviously
grabbed with both hands, and eventually we
have settled in Melbourne via Adelaide.
What do you find most fulfilling
I like the variety of clients and commissions,
and the fact that I keep getting presented
with new and interesting challenges.
What is your career highlight to date?
Working with European colleagues in the
early 2000s to develop and educate an
emerging FM public private partnership
(PPP) industry in Germany; writing a Good
Practice Guide for FMA; and, of course,
seeing many young colleagues and friends
flourish in FM after getting infected by the
passion of this exciting industry.
And biggest career challenge so far?
Convincing (still a work in progress) the
Australian FM industry to believe in the
benefits of a strategic approach, and
therefore open to engaging consultants to
provide strategic FM advisory services.
How do you think the industry has
changed over the past five years?
Technology has become, and will continue
to be, a major factor of change, with pockets
of real expertise in using FM data and
information intelligently slowly emerging.
In your view, what are the three
biggest challenges the industry faces
today, and if you could change just
one of those, what would it be and
3 Image and recognition – FM is still
considered a ‘young’ industry, and it’s
not recognised for the true role that it
plays in facilitating a fit-for-purpose built
3 Cohesion – Sometimes the FM industry
can be considered a collection of
specialised sub-industries that are each
looking after their own interests, rather
than collectively looking after the overall
3 Self-worth – FMs do not necessarily
consider themselves part of a pivotal
discipline within the wider built
environment industry, but we should. I
would tackle this first, for three reasons:
• We are wholly in control of this one
– by overcoming this challenge, we
will be able to change our image
and obtain the recognition FM
• Once we start to become more
confident in our capabilities, in our
role in society and specifically in
the built environment, we will be
able to make our voice heard.
• The challenge of making a largely
reactive industry more strategic
is one I relish, plus driving the
change from facilities management
to facilities facilitator is a change I
would like to see happen sooner
rather than later.
What do you see in the future of
the industry that you are most
Use of data and information underpinned
by evolution in technology. The (building)
Internet of Things is a reality, and FM will
need to step up, not just to keep up, but to
lead so that development and technology
evolution occurs in support of our industry.
We can and should drive the change. Data is
the new currency, and knowledge is power.
What piece of advice do you wish
someone had given you when you
started in FM?
Be patient and bring others along for the
journey, rather than just sprucing and
pushing the destination.
If you weren’t in FM, where do you
think you’d be today?
I’d be in tourism or childcare, or a
combination of both.
What’s great about life for you right
What isn’t? We live in a great country, I am
immensely proud of my wife and my two
boys, and we are all happy and healthy.
Rate out of 10 how important the
following industry hotspots are
for you right now:
3 Providing ongoing PD for my team/
3 Introducing energy efficiency
3 Managing flexible working: 5
3 Improving service levels while
cutting costs: 5
3 Delivering good social outcomes: 9
3 Adopting new technologies: 10
3 Aligning services to meet the
business’s strategic outcomes: 10
Links Archive Vol 11 No 1 Vol 11 No 3 Navigation Previous Page Next Page